Shipping Information

1. Dispatch

In-stock orders normally leave our fulfilment process within one to two business days after address and serviceability checks. We do not dispatch on Singapore public holidays.

2. Destinations, charges and estimates

Charges are per order, not per item. The selected charge appears in checkout before order placement. We currently do not accept delivery addresses outside the listed destinations.

3. Tracking and serviceability

When carrier tracking is available, it is sent to the order email or telephone number. Remote areas, islands, restricted facilities and certain postal codes may require additional time or may not support pay on delivery. If an address cannot be served at the displayed terms, we will contact you before acceptance and you may cancel without charge.

4. Duties and taxes

Any tax collected by Angel Digital is included in the listed price or disclosed before order placement. We aim to use delivery arrangements where import handling is settled or clearly communicated. If a destination would require an additional customer-paid import duty not shown at checkout, we will not dispatch without first explaining the amount and obtaining your agreement. You may cancel if you do not agree.

5. Delivery attempts

Provide a complete address and reachable telephone number. The carrier may contact the recipient and may make more than one attempt depending on local service. Re-delivery costs caused by an incorrect address, refusal or repeated unavailability may be charged only after we disclose and agree the amount with you.

6. Delayed, missing or damaged parcels

Contact us if tracking has not moved for five business days beyond the estimate, a parcel is marked delivered but not received, or the package arrives visibly damaged. Keep the packaging and take clear photos where possible so we can investigate with the carrier.